Effective Date: 30-12-2023

1. Introduction:

We at Shamim Rafeek's Website value your engagement and satisfaction. Our Cancellation and Refund Policy outlines the guidelines for canceling services and requesting refunds. This policy applies to all courses, events, workshops, and coaching services offered on our site.

2. Cancellation Policy:

For Customers:

• Courses and Online Programs: Participants may cancel their enrollment within [insert number of days, e.g., 7 days] of purchase, provided they have not completed more than a specified portion (e.g., 25%) of the course.
• Live Events and Workshops: Cancellations for live events and workshops must be made at least [insert number of days, e.g., 14 days] prior to the event date for eligibility for a refund.

By Us: We reserve the right to cancel or reschedule any course, event, or workshop due to insufficient enrollment, instructor illness, or unforeseen circumstances. In such cases, participants will be notified and given the option to transfer to a future date or receive a full refund.

3. Refund Policy:

Eligibility: Refunds are available under the following conditions:

• Full refund for cancellations made within the specified cancellation period.
• No refunds for cancellations made beyond the specified period, except in exceptional circumstances at our discretion.

Process for Refund: To request a refund, contact us at [insert contact method, e.g., email address] with your order details. Refund requests must be submitted in writing.

Refund Processing: Approved refunds will be processed to the original method of payment within [insert number of days, e.g., 10 business days].

4. Non-Refundable Services:

Certain services, such as personalized coaching sessions or downloadable digital products, are non-refundable once accessed or delivered.

5. Late or Missing Refunds:

If you haven’t received a refund within the specified time frame, please check your bank account or contact your credit card company. For further assistance, contact us at [insert contact method].

6. Modifications to the Policy:

We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will become effective immediately upon posting on the website.

7. Contact Information:

For questions or concerns regarding this policy, please contact us through the provided contact details on our website.